Phyllis Chuang, President of Cathay Hospitality Management (CHM), was honored with the "2021 Taiwan Top 100 MVP Manager - Marketing Innovation Award(行銷創新獎)" at the 2021 Taiwan Top 100 MVP Manager selection, hosted by Manager Today magazine. This prestigious recognition highlights her leadership and the service innovations that have driven CHM and its team to success.
Manager Today magazine consistently provides valuable internal management knowledge and information to exceptional professional managers, helping them enhance their management capabilities. The "Top 100 MVP Manager" selection, now in its 14th year in 2021, recognizes 100 "Most Valuable Players" (MVPs) from diverse industries—individuals who remain dedicated to their roles, create value and make key contributions to their organizations and teams. This year's theme, "Lead the New Normal," addresses the challenges of the ongoing global impact of the Covid-19 pandemic, highlighting the volatility, uncertainty, complexity and ambiguity that everyone must navigate. As daily routines shift and conventional methods no longer suffice, managers are compelled to "think differently," leading with resolve to break boundaries and create new strategies, approaches and business models. Although these may be challenging times, they may also herald the dawn of better ones.