The Types of Information We Collect and How We Collect It:

When you contact us for any business inquiries, we may collect information about you and/or members of your business operations, such as:

• Contact details (e.g., last name, first name, telephone number, e-mail);

• Basic information about your company (e.g., company name, address, team members)

• Finance information about your operations (for planning and feasibility study purposes)

• Your operation short and long-term plans

• Your loyalty program

• Your preferences and vision (e.g., how many properties you'd like to establish within what timeline)

• Your questions/comments, during or following an inquiry;

How We Use Your Information:

CHM prohibits the sale or transfer of personal information to entities outside of CHM for their use without your approval. We will use personal information about you for a number of purposes, including:

• to advise you of any changes, problems or confirmation with your business inquiries;

• to help us to administer accounts, services and products which we offer;

• to help detect fraud or loss;

• to advise you if you have won any competition or prize giveaway;

• to provide you with travel-related information, information relating to CHM or promotional details about products and services that may be of interest to you, as well as personalized mailings (electronic or otherwise) or other communications that you consent to receive;

• to respond to requests which you have submitted via our Site and to deal with on-going matters relating to such requests; and present content from our Site in the way that we consider most effective. Should you wish to have you information updated or corrected please contact

  service@cathayhotel.com.tw

  ;

• to facilitate hiring process for individuals who choose to apply to us for employment. Such information includes without limitation, any information provided in a resume, information on education and employment history, information obtained through background checks, desired salary scale, working permits, and any other information relevant to the application;

• to occasionally contact you via e-mail and provide information about special offers and promotions that may be of interest to you when you sign up to our newsletter program. It is our intention to only send you e-mail communications that will be useful to you and that you want to receive. These communications will relate to CHM offers and/or the promotions of select, reputable third parties with whom CHM has a strategic marketing relationship because they offer products or services that we believe would be of interest to you. We use a third party e-mail service provider to send e-mails. This service provider is prohibited from using your e-mail address for any purpose other than to send CHM related e-mail. Every time you receive e-mail you will be provided the choice to opt-out of future e-mails by following the instructions provided in the e-mail, or you may opt out by updating your online profile.

Security of Personal Information:

If you do not grant permission, CHM prohibits unauthorized access, use or disclosure of your personal data to external companies. We will use your personal data for the following purposes:

• To notify you of changes, issues and confirmations related to company business;

• To assist in managing the accounts, services and products we provide;

• To help detect fraud or losses;

• To inform you if you have won any contests or prizes;

• Using the contact information (such as email or other methods) you have agreed to provide, we will send you business or travel-related information that may interest you, updates from CHM and promotional offers for products and services;

• If you wish to update or change your information, express your satisfaction with our services or have any inquiries, please contact us at

  sservice@cathayhotel.com.tw

  ;

• During the employment process, we will conduct background checks using the information provided in your resume (but not limited to your resume), such as your expected salary, work permits, and other relevant details;

• When you agree to receive newsletters via e-mail, we will only send you promotional information that may be of interest or use to you. The communication content will relate to products or services that we believe you might be interested in, such as promotions offered by CHM or third parties with whom CHM has strategic marketing relationships. We will use third-party email services to send emails to you.In addition to sending CHM-related information, this third-party email service is prohibited from using your communication address for any other purposes.Each time you receive an email, you can update your preferences using the options provided in the email.

For your own privacy protection, please do not send payment card numbers or any other confidential personal information to us via e-mail.

We will not contact you by mobile/text messaging or e-mail to ask for your confidential personal information or payment card details. We will only ask for payment card details by telephone when you are booking a reservation or promotional package. If you receive this type of request, you should not respond to it. We also ask that you please notify us at

Links to Other Websites:

Certain transactions and services offered while visiting this Site may be processed or provided by service providers and other strategic partners, even though it appears that you may not have left the website (e.g., reservations, payment processing, hosting). Such links are provided solely as a convenience for you. We do not control the privacy practices of these other websites. You should therefore make sure when you leave our site that you have read that website's privacy policy.  CHM is not responsible for the security practices of such websites.

How We Share Your Information:

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company, its subsidiaries or to third parties in the following events:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or

• If CHM or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of CHM, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction;

• This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction;

• We may share your personal information with our vendors and third party business and marketing partners, including companies who sponsor and offer sweepstakes, contests and similar promotions through CHM. And we will provide clear explanations and you can choose whether or not you accept the services or promotions specified.

• Your personal information collected on our Site will not be sold, exchanged or rented to any group and individual, or be used anywhere other then the places specified above.

Cookies and Similar Technologies:

Our site uses cookies. A "cookie" is a small file of letters and numbers that is sent to your computer by a website and automatically saved on your computer by your web browser (e.g.. “Internet Explorer”). Each time you request a page from the website, your web browser sends this cookie back to the website server. Cookies do not corrupt or damage your computer or computer files. If you do not wish to receive these cookies, you may set your browser to reject the cookies (consult the instructions for your particular browser on how to do this), although doing so may affect your ability to perform certain transactions on our Site.

The cookies we use are "analytical cookies" sent by Google Analytics. They allow us to recognize and count the number of visitors and to recognize and track which part of our site you visit when you are using our site. This helps us to improve the way our Site works, for example by making sure visitors are finding what they need easily.

We may also use the information collected from our use of cookies to estimate our audience size, analyze trends and general usage patterns of our site, optimize our Site, and for other research and marketing purposes. This is statistical information and does not identify any individual.

Social Media Functions and Widgets:

The social network applications on CHM websites can in some cases allow the social networks concerned to identify you even if you did not click on the application button. Due to your associated account on that social network is activated on your device, the social network can track your browsing on the CHM website.

We recommend that you read the policies of these social networks to familiarize yourself with how they use the browsing information they may collect, especially with regard to advertising. These policies must specifically allow you to make choices on these social networks, particularly by configuring your user accounts for each of them.CHM may provide you the opportunity to post content publicly through interactive features. You may choose, through such features or otherwise, to submit or post reviews, comments, photographs, audio files, video files, and suggestions related to us or otherwise post free form comments (collectively, “User Content”). Please note that certain information, such as your name and country of residence, and a link to any website URL you provide may be publicly displayed by CHM along with your User Content. However CHM will not publish your e-mail address or other contact information with these comments.

Note that any User Content you post is public – others will have access to your User Content and may read, see, use, and/or share it with third parties. If you choose to voluntarily disclose Personal Information in your User Content, that information will be considered public information and the protections of this Privacy Policy will not apply. If you submit User Content, it may be published online or offline (including through CHM, on-air, in a DVD, or any other format currently existing or later developed). In addition, we may use your User Content and any excerpt from your User Content in connection with our advertising, marketing, publicity, and promotional activities.

Children's Policy:

The Site does not knowingly collect personal information from individual under 20 years of age. As a parent or legal guardian, please do not allow your children to submit personal information without your permission.

Your Privacy Choices:

If you do not want us to retain or use your personal information in any way, please do not provide the data to us or, if you have already provided persona linformation and wish to withdraw your consent or at any time you wish to update or access your personal information, you can do so by:

• via email:

  reservations@cathayhotel.com.tw

• via fax at +886 2 7706 3601

• via letter – Attention: 《Privacy Department》2F. No.319, Section 2, Dunhua South Road, Taipei, 10669 Taiwan

Applicable Law:

CHM is a Taiwanese corporation incorporated under the laws of Taiwan, R.O.C.. As such, Taiwan Personal Information Protection Act applies to our company. We apply the requirements of this law (and any other applicable laws) to how we handle all personal information wherever received.

The Right to Amend the Privacy Protection Clauses:

To stay true to the intent of user privacy protection, the privacy protection clauses on our Site might be amended in line with the trend of technological development, regulatory amendment, or other changes over time. We will promptly post any amendment to the clauses on this Site.

Contact Us:

This Site is owned and operated by Cathay Hospitality Management.

For more information,

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