“AI Cannot Do My Job!”

 

Many people often ask me: “What effect does artificial intelligence (AI) have on my job? Will I be unemployed in my middle age? If AI is so powerful, how can I adjust myself when I have to work with AI systems in the future?”

 

The wide application of cutting-edge automation system has been greatly discussed. With the rapid development of AI, its technology will further mature as time passes. How many jobs will be replaced by AI? In fact, this technology has already been applied in the hospitality industry, including automatic check-in machines, room entry system using facial recognition technology, as well as robots taking orders and meal auto-delivery system.

 

I would ask them: “What do you think cannot be done by AI and thus cannot be taken away from us?”

 

If we constantly contemplate what AI can achieve, we would soon forget what we are capable of doing.

 

AI can simulate emotions and create “products” through the utilization of big data. However, it cannot provide us a touching, heart-warming smile. The most determining difference between mankind and technology is that we are capable of exhibiting caring attitude and performing innovative acts.

 

Sun TzuI wrote in “The Art of War”: “It is better to win the heart of the people than to capture the city.”  To understand one’s mind and influence one’s behavior is the path to success. Applying this concept to our career, we should strive to enhance our professional and personal capacity, bringing forth warmth and creativity that cannot be replaced or replicated by the AI. By doing so, even the most advanced technology will not render us jobless.

 

Technology may be able to deliver adequate response and service in a mere three seconds, but it cannot make complex, split-second decisions. Through work experiences, we aim to become versatile, multi-skilled professionals filled with warmth and creativity. Starting from this moment, we must change our mindset and elevate our vocational abilities.

 

Then, we can say it loud and proud: “AI cannot do my job!”

 

Audrey Kuan
Director of Talent Strategy Department