Entries by Marcom

Don’t let “Nothing” Stop You

  Have you heard of Logan Hsu? Logan Hsu was once a polio patient who could not walk out of his room without assistance. Now, he is a lecturer and author who can touch countless hearts and minds within a mere eight minutes of stage time. The theme of his speech is “Don’t just look […]

Almighty One Person Serves All

  I have been working at Cathay Hospitality Management for five years since 2013. The most exceptional aspect of CHM is our one-of-a-kind “One Person Service”, where the front desk staff extend all-around service including guest reception, check in, breakfast service, tour consultation, check out, baggage check service, transfer arrangement and more. For someone who […]

Team I’mPossible

I believe none of my colleague would object to the analogy that Cathay Hospitality Management is the hotel version of Mission Impossible.   When HOTEL COZZI Zhongshan Kaohsiung first opened in 2015, Mainland tourist volume was on a sharp decline and we had yet to establish a solid customer base. Although the sales team faced […]

Work with Diligence

“This is a company with a high potential for growth. I feel optimistic and hopeful about my future here.”   Ken Chen Engineering Department at HOTEL COZZI Zhongxiao Taipei

A Different Hotel for an Extraordinary You

  Working at a hotel after experiences in other industries, you discover that hotel employees exude an air of affability. They are graceful, meticulous, soft-spoken and usually poised under pressure. A people person would love this type of work atmosphere.   Hotels under Cathay Hospitality Management (CHM) exhibit fast-paced and innovative qualities rarely seen amongst […]

CHM Receives 2018 Talent Quality Management System (TTQS) Silver Award

Recognized for its achievement in talent training and development, Cathay Hospitality Management has received silver award for 2018 Talent Quality-management System (TTQS) by the Workforce Development Agency, Ministry of Labor. The assessment committee regarded highly of Cathay Hospitality Management’s effort and dedication in this area.   Talent Quality-management System (TTQS) is the sole national level […]

The Unsung Hero

“With our exquisite service and quality stay, we create a moment of calm for guests on a busy journey”   Jeff Lee Housekeeping Department at MADISON TAIPEI HOTEL

Thank You Card from a Foreign Guest in Chinese!

  Compared to front desk receptionists or restaurant staff, room attendants have fewer opportunities to interact with guests. However, throughout my career as a room attendant, there has been one touching incident that remains fresh in my memory.   Five years ago, a long-stay guest at HOTEL COZZI Minsheng Taipei forgot to turn off the […]