My CHM Story: From Seed to Tree

 

Founded in 2012, Cathay Hospitality Management (CHM) has grown from a scale of single digit employees to several hundred in a short span. From the establishment of the headquarter and preparation office to the construction, opening and operation of five hotel branches, we have witnessed the arduous steps taken in the history and development of the company. The team’s persistence in maintaining brand standard and service quality, as well as its tireless efforts in tweaking and adjusting, have culminated in its remarkable performance and market presence.

 

CHM has dedicated itself to brand cultivation, talent training, organizational and tech-driven development, business expansion, efficiency maximization and other dimensions of hospitality industry. Although it is a local hotel company under Cathay Real Estate Group, all its arrangements and operation protocols adhere to international 5-star hotel standards. From written document (such as SOP, P&P and R&R) to establishment of new hotel branches, CHM follows comprehensive  corporate structure and norms. This demonstrates the dedication of the group’s management and has set a firm and sound foundation for this self-made brand.

 

I have led the team at HOTEL COZZI Ximen Tainan for approximately two years. Unlike other branches, Ximen Tainan is currently the only hotel within the group positioned as a leisure, resort style establishment. Located in the prime area of the historical Tainan City, the hotel allures visitors with local gourmet, convenient access, family recreations, distinct culture and other advantages. Having Inherited the human-oriented spirit of the group, our team value autonomy, collaboration, creativity, discipline, performance, and other key point strategies in management. Through the team’s selfless and in-sync coordination, methodical protocols, and the advantages intrinsic to Great Tainan Region, Ximen Tainan branch has gained a firm foothold in the local market and won affirmation from guests in three years since its opening.

 

I am exceedingly proud to be a member of the CHM team. The experience of growing a tree from seed is a precious one for all my teammates in their careers. Looking back, we have endured the hardship of starting from scratch. Looking at now, we are continually improving ourselves. Looking forward, we aim to strengthen our brand and move toward business diversification. For those who have not had the opportunity to participate in our past, we welcome you join us now and shine with us in the future!

 

Jalen Wang
Former Hotel Director at HOTEL COZZI Ximen Tainan